Effective from: 12 June 2025

At SPINALBODYFLOW/Philip Hurring, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information throughout your interactions with us — from visiting our website or signing up for our webinar, to booking a consultation, and participating in our full Programme — in accordance with the New Zealand Privacy Act 2020 and the UK General Data Protection Regulation (GDPR), where applicable.

By using this website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you:

Visit our website

Book a consultation

Purchase or participate in our full Programme

Communicate with us directly

This may include:

Your name

Email address

Phone number

Payment details

Responses to consultation or evaluation questions

Participation in Zoom coaching sessions (which may be recorded)

2. Why We Collect Your Information

We collect this information to:

Communicate with you

Deliver our services (including the consultation and full Programme)

Provide customer support

Process payments

Improve our services

Comply with legal and regulatory requirements

3. Use of Recorded Sessions

Zoom coaching sessions may be recorded to support programme delivery and improve service quality. With your consent (given via the Programme Agreement), brief excerpts may be used for promotional or testimonial purposes. These excerpts will never include your full name or sensitive personal information and will always be used respectfully.

4. Data Security

We take appropriate measures to protect your personal information using secure platforms and limited internal access. Your data is not shared with third parties without your consent, except where required to fulfil a service or by law.

5. UK GDPR Compliance

For clients in the UK, we act as a Data Controller under UK GDPR. We process your data based on:

Your consent

Contractual necessity

Our legitimate interest in providing and improving our services

You may request access to, correction of, or deletion of your data at any time.

6. Cookies

We use cookies to improve your browsing experience and analyse site usage. You can disable cookies in your browser settings.

7. Contact

If you have any questions about this policy or how your information is used, please contact:

Philip Hurring
Email: [email protected]

8. Governing Law

This policy is governed by the laws of New Zealand. If you access our services from another country, you are responsible for complying with your local laws.